Properly configuring your VoicePod organization guarantees that your AI voice assistants represent your brand accurately, respect regional business hours, and comply with international telecommunication standards.
Navigate to Settings > Organization Profile in your left sidebar menu to establish your legal presence:
Invite collaborators and enforce least-privilege security across your calling campaigns:
Full control over billing, purchasing phone numbers, API keys, and workspace governance.
Can create and launch calling campaigns, update agent knowledge bases, and view ROI reports.
Read-only permissions to inspect call transcripts, listen to recordings, and verify quality.
Safeguard customer recordings and sensitive conversation transcripts:
Go to Settings > Security and toggle on Two-Factor Authentication. Link any standard authenticator app (Google Authenticator, 1Password, Authy) to secure all administrative accounts.
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